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1. Processing Time.
   Orders are processed within 1–3 business days after payment confirmation, excluding weekends and holidays .

2. Shipping Methods & Rates.
   We ship domestically via India Post, Blue Dart, and Delhivery; costs are calculated at checkout based on weight and destination .

3. Delivery Estimates.

   • Domestic: 5–7 business days post-dispatch.

   • International: Varies by location; shown at checkout.

4. Tracking & Updates.
   You’ll receive a tracking number via email; please allow 24 hours for carrier updates .

5. Shipping Restrictions & Handling.
   Some items (e.g., liquids, fragile goods) may require special handling times, noted on product pages.

6. Lost or Damaged Shipments.
   Report within 7 days of the expected delivery date at wellnessforall@thesoulnexus.in or +91 9739491773